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NO RETURNS. ALL SALES ARE FINAL.

Handcrafted jewelry · New collections drop regularly · Free shipping over $100 Handcrafted jewelry · New collections drop regularly · Free shipping over $100 Handcrafted jewelry · New collections drop regularly · Free shipping over $100 Handcrafted jewelry · New collections drop regularly · Free shipping over $100

Shipping policy

All pieces are carefully inspected and packaged to ensure they arrive safely and beautifully presented.

Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays). Because we maintain ready-to-ship inventory in the United States, your order is prepared and dispatched quickly. Once shipped, you will receive a confirmation email with tracking information.

Shipping Within the United States

We currently ship within the United States.

  • Standard Shipping: 5–8 business days
  • Expedited Shipping: 3–5 business days (if selected at checkout)

Shipping rates are calculated at checkout. Free standard shipping is available on orders with a product subtotal over $100 (taxes excluded).

Tracking Your Order

You will receive a tracking number by email once your order has shipped. Please allow up to 24 hours for tracking updates to appear. Account holders can also view order status and tracking from their account.

Delays

While we strive to deliver on time, occasional carrier delays may occur due to weather, high-volume periods, or other factors beyond our control. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is correct at checkout. Vikavi Jewelry is not responsible for orders shipped to an incorrectly provided address.

Lost or Damaged Packages

For items that arrive damaged, please follow the Shipping Damage Claims process in our Refund Policy (a continuous unboxing video, reported within 24 hours of delivery). For packages marked delivered by the carrier but not received, please contact the carrier (USPS) directly to investigate; once a package is marked delivered, Vikavi Jewelry cannot guarantee a replacement or refund. All determinations are made at the sole discretion of Vikavi Jewelry.

Contact

For shipping questions, email us at hello@vikavijewelry.com.