Terms of service
Last updated: September 21, 2026
Welcome to Vikavi Jewelry. These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by the terms outlined below. Please read these terms carefully before using our website.
1. Overview
This website is operated by Vikavi Jewelry. Throughout the site, the terms “we,” “us,” and “our” refer to Vikavi Jewelry. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service, including all policies referenced herein. If you do not agree to these terms, you may not access the website or use any services.
2. Online Store Terms
By using this site, you confirm that you are at least the age of majority in your state or country of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the service. Any breach of these terms may result in termination of your access to our services.
3. Products and Availability
Vikavi Jewelry offers curated fashion and imitation jewelry pieces. Because many of our products are limited in quantity, availability may change without notice. We reserve the right to limit quantities of any product, discontinue any product at any time, and modify product offerings without prior notice. We make every effort to display product images and colors accurately; however, variations may occur due to lighting, photography, and individual screen settings.
4. Pricing and Payment
All prices displayed on the website are listed in U.S. dollars unless stated otherwise. We reserve the right to modify prices at any time without prior notice and to correct pricing errors that may occur on the website. Payment must be successfully processed before an order is confirmed.
5. Order Acceptance
Placing an order on our website does not guarantee acceptance. Vikavi Jewelry reserves the right to refuse or cancel any order for reasons including but not limited to product availability, suspected fraudulent activity, errors in product pricing or information, and payment authorization issues. If an order is canceled after payment has been processed, a refund will be issued to the original payment method.
6. Order Cancellations
Due to the limited nature of our inventory and the speed of order processing, orders cannot be canceled once they have been placed. Our fulfillment process begins immediately after payment is confirmed, including inventory allocation and packaging preparation. In rare and exceptional circumstances, Vikavi Jewelry may review cancellation requests at its sole discretion; approval is not guaranteed. To request a review, email hello@vikavijewelry.com.
7. Returns and Refunds
All items purchased from Vikavi Jewelry are final sale. We do not accept returns or exchanges once an order has been delivered. Please refer to our Refund Policy for detailed information regarding shipping damage claims and eligibility requirements.
8. Shipping
Shipping times are estimates and may vary depending on location and carrier performance. Vikavi Jewelry is not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other factors beyond our control. Customers are responsible for providing accurate shipping information when placing an order.
9. Lost or Stolen Packages
Once a package has been marked delivered by the shipping carrier, Vikavi Jewelry cannot guarantee replacements or refunds. Customers may contact the shipping carrier directly to investigate delivery issues.
10. Intellectual Property
All content on this website, including but not limited to images, logos, designs, product photos, and written content, is the property of Vikavi Jewelry and may not be reproduced, copied, distributed, or used without written permission. Unauthorized use of our content may violate copyright and trademark laws.
11. Limitation of Liability
To the fullest extent permitted by law, Vikavi Jewelry shall not be liable for any damages resulting from the use or inability to use our products or services, including but not limited to indirect, incidental, special, or consequential damages. All products are sold as fashion accessories and should be used appropriately.
12. Assumption of Risk
All products are sold as fashion and imitation jewelry. Such items may contain base metals and finishes that can cause irritation or allergic reactions in some individuals. You assume responsibility for the appropriate use, care, and suitability of our products for your skin and needs, and you agree to discontinue use if any irritation occurs.
13. Promotions and Gifts
Promotions, giveaways, discounts, and complimentary gifts (including any launch or first-customer mystery-gift offer) are subject to their stated terms, are limited in quantity and time, and may be modified, suspended, or ended at the sole discretion of Vikavi Jewelry. Unless expressly stated, offers cannot be combined.
14. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict-of-law principles. You agree that any dispute arising out of or relating to these Terms or your use of the services shall be resolved exclusively in the state or federal courts located in Missouri, and you consent to the personal jurisdiction of those courts.
15. Dispute Resolution
Any dispute that cannot be resolved informally shall, to the extent permitted by law, be resolved by binding individual arbitration rather than in court, and you waive any right to participate in a class, collective, or representative action. [Have a lawyer confirm the scope and enforceability of this clause in your jurisdiction before publishing.]
16. Changes to Terms of Service
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page and will take effect immediately upon posting. Your continued use of the website following any changes constitutes acceptance of those changes.
17. Contact Information
For questions regarding these Terms of Service, please contact us at hello@vikavijewelry.com.
Thank you for supporting Vikavi Jewelry.